Files from everywhere
Email attachments, chat messages, transfer links that expire. You dig through all of them to find a single file.
Customer File Intake
Your customers' PDFs,
checked and fixed before you open them.
When a customer submits files, Pressria Bridge downloads and inspects them right away. Anything that can be fixed gets a separate fixed copy, and the original stays as it is.
At the intake desk
Files arrive from everywhere,
and problems show up right before print.
What print shops for books, binding and flat sheets deal with every day.
Missing fonts
When preflight flags a missing font, you have to ask the customer again. Work stops until the file comes back.
PDFs made on a Mac
Files built with Apple fonts land on a Windows production PC that doesn't have those fonts. If they aren't embedded, the job stops there.
Empty files
An upload drops and a file arrives with nothing in it. Like a 1 KB PDF from an iPhone, you can't tell until you open it.
Errors on open
Acrobat shows a repair prompt or reports an invalid node in the page tree. It's hard to tell right away what's wrong.
How it works
One link to receive,
and PB looks at every PDF first.
-
01
Send a link and a 5-digit PIN
Issue an intake link and PIN for each customer.
-
02
Your customer uploads
AI, PSD, PDF, TIFF and 13 more formats, up to 5 GB per file. They can leave a note for your team.
-
03
PB receives and files them
As soon as files are submitted, PB downloads them into folders by customer and date.
-
04
PDFs are checked and fixed
PB checks for damage, fonts, structure and spot colors, and makes a fixed copy of anything it can fix.
-
05
Review and start work
Check the results in your intake history, then work from the file marked [final].
Checks & fixes
What PB looks for,
and what it fixes
Every incoming PDF goes through the checks below. Damaged files are not fixed — PB flags them as Critical.
| Check | What PB does | Result |
|---|---|---|
| Damaged file · cannot be opened | Flagged Critical | Ask the customer to resend |
| Empty filezero-filled after a failed upload | Flagged Critical | Ask for a re-upload |
| Missing page data | Flagged Critical · damaged page numbers shown | Ask the customer to resend |
| Fonts not embedded | Embeds the font from your PC; if it isn't installed, substitutes a free font (Noto Sans KR · Liberation) and records the substitution | Font-fixed copy |
| Font format mismatchcan print as different characters in Acrobat or a RIP | Fixes the font format | Font-fixed copy |
| References to deleted pageserrors on open | Fixes the file structure | Structure-fixed copy |
| Blend effects on spot colorsMultiply, Overlay, etc. | Converts them to CMYK. Finishing spots such as cut lines, white and varnish are left alone. Can be turned off in settings. | Spot→CMYK copy |
| Damaged imagesJPEG · JPEG 2000 · B/W scans | Flagged Warning · page numbers shown | Check before printing |
| Mixed page sizes | Flagged Warning · page counts per size shown | Shown only |
| Hidden textOCR | Listed for reference | Shown only |
When a file needs more than one fix, a single copy with all of them applied is marked [final].
We verified the inspection and repair results on 26 customer files that had actually caused print errors at a print shop specializing in textbooks and booklets.
Principles
Originals stay as they are,
and everything is on record.
Originals are never touched
PB only reads the files it receives. Fixed copies are saved as separate files in the same folder.
A report in the folder
When an intake folder has a Critical or Warning result, PB writes a text report there that lists every check and fix for that folder.
Results right in the list
In your intake history, the Result column shows which submissions need attention and the Fixed column shows how many fixed copies were made. Click View result for per-file details.
| Customer | Submitted | Files | Result | Fixed | Memo | Open folder |
|---|---|---|---|---|---|---|
| Sample Print | 2026-10-08 14:22:05 | 3 | Caution 1 | 1 | March issue: body and cover | Open folderView result |
| Sample Bindery | 2026-10-08 11:05:41 | 1 | Danger 1 | – | Rush order, please | Open folderView result |
| Sample Print | 2026-10-07 17:40:12 | 2 | OK | – | - | Open folderView result |
Intake results — Sample Print · 2026-10-08 14:22:05
3 of 3 files finished · 1 warning · 1 fixed copy
Workbook_March.pdf
✓ Download✓ Separator✓ Check✓ Font fix
Warning · 1 font not embedded · Fixed copy created [final] · Separator created
Open folderOpen check report
Workbook_March_cover.pdf
✓ Download✓ Separator✓ Check
OK · Separator created
Open folder
Answer_Key.pdf
✓ Download✓ Separator✓ Check
OK · Separator created
Open folder
Close
Limits
What PB can't do,
stated up front.
- Type3 fonts (fonts that draw each character as a graphic) are left unchanged.
- Damaged files whose data is missing can't be recovered. You'll need to ask the customer to send them again.
- Substitute fonts can look different from the original. That's why every substitution is recorded.
- JBIG2 images are not checked for damage.
- Non-PDF files such as AI and PSD are received and saved, but not inspected.
More intake features
Your print shop's
own intake desk.
Your brand, not ours
Upload your logo and the intake page becomes your shop's. Your customers never see the name Pressria.
One-time or period PINs
Choose a PIN that works once, or one that keeps working until a date you set.
Separator sheetsOptional
PB can create one separator sheet per received PDF as a separate file, with the customer name on it.
- Inspection and repair run in PB on your print shop's PC.
- Our server stores only an inspection summary (issue types, font names, processing time and so on). Files, file names and document contents are never sent.
- Inspection summaries are kept for as long as your license is active and deleted within 30 days of a deletion request.
- Files your customers upload are stored temporarily on our server so PB can receive them. Files PB has downloaded are deleted from the server automatically.
FAQ
Got Questions?
Does PB change the original file?
No. PB only reads the files it receives. Fixed copies are saved as separate files in the same folder.
Which fonts are used as substitutes?
If the same font is installed on the PC, PB embeds it. If not, it substitutes a free font: Noto Sans KR for Korean and other CJK fonts, Liberation for Latin fonts. Substitutions are recorded in the report, so check whether the shapes differ from the original. Each check and fix can be turned off in settings.
What happens to files PB can't fix?
Damaged files whose data is missing are not fixed; PB flags them as Critical. If specific pages are damaged, their numbers are shown too, so you can ask the customer to resend.
Do files stay on your server?
Files your customers upload are stored temporarily on our server so PB can receive them. Files PB has downloaded are deleted from the server automatically. Inspection and repair run on your PC, and our server stores only an inspection summary. Files, file names and document contents are never sent.
What if my PC is turned off?
Your customers can still upload. The files wait on the server, and when you start PB it picks up every intake it missed and checks it.
How does this relate to nesting?
You can use intake without nesting. Received files are saved to your intake folder, and die-cut products can then be sent on to nesting.
From your next customer file on,
check it before you open it.
Pressria Bridge is free to download.
Contact · [email protected]